We ship Shipping Policy
all orders from our fulfillment center in China to customers around the world. To meet different delivery needs, we provide flexible shipping options through trusted carriers including 4PX (递四方), DHL Express, FedEx, and local postal services.
�� Order Processing Time
Please allow 2–4 business days for order processing before shipment. You will receive a confirmation email with a tracking number once your order is dispatched. Tracking updates typically become active within 24–48 hours.
�� Shipping Options
We offer multiple shipping methods to match your budget and urgency:
�� Standard Shipping (via 4PX, ePacket, or Local Courier)
· Estimated Delivery Time:
o United States: 8–15 business days
o Canada & Europe: 10–20 business days
o Asia-Pacific: 7–12 business days
o Rest of World: 15–25 business days
· Features: Reliable and affordable. Final delivery may be handled by local postal services (e.g., USPS in the U.S.).
· Tracking: Provided. Status may show as “Tendered to Delivery Service Provider” once it reaches your country.
�� Express Shipping (via DHL / FedEx / UPS)
· Estimated Delivery Time: 3–7 business days
· Features: Fastest delivery, premium service with detailed tracking.
· Availability: Limited to select countries. Not available for P.O. Boxes or APO/FPO addresses.
�� Budget Option (via China Post or Economy Courier)
· Estimated Delivery Time: 15–45 business days
· Features: Most affordable solution for non-urgent orders.
· Note: Tracking may be limited or slower to update.
�� Free Shipping
We offer free standard shipping on orders over $100 USD (excluding dealer or bulk orders). The free shipping option will be automatically applied at checkout if your order qualifies.
�� Customs, Duties, and Taxes
Your order may be subject to import duties, taxes, and fees once it reaches your country. These charges are not included in your order total and are the responsibility of the customer.
⚠️ Delivery Delays
Delivery times are estimated and not guaranteed. Delays may occur due to customs, holidays, or seasonal volume. If your order has not arrived within 30 business days of shipment, please contact us at info@zestsox.com for assistance.
�� Shipping Limitations
We do not ship to:
· Countries or regions under sanctions
· Areas where shipping services are currently suspended
�� Contact Us
For any questions regarding shipping or delivery:
�� Email: info@zestsox.com
�� Business Hours: Monday – Friday, 9am – 6pm (China Standard Time)
